{"id":29,"date":"2025-01-14T12:03:05","date_gmt":"2025-01-14T12:03:05","guid":{"rendered":"https:\/\/dummy.xtemos.com\/woodmart2\/marketplace2-elementor\/?page_id=29"},"modified":"2026-03-26T14:13:32","modified_gmt":"2026-03-26T14:13:32","slug":"faq","status":"publish","type":"page","link":"https:\/\/eazyshop.ch\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"29\" class=\"elementor elementor-29\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-e7b38d1 e-flex e-con-boxed e-con e-parent\" data-id=\"e7b38d1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"wd-sticky-container-lg elementor-element elementor-element-237ec39 e-con-full wd-col-offcanvas-md-sm wd-col-offcanvas-sm e-flex wd-alignment-left e-con e-child\" data-id=\"237ec39\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-348d03e elementor-widget elementor-widget-wd_mega_menu\" data-id=\"348d03e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_mega_menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-menu widget_nav_mega_menu\">\n\t\t\t\t\t\t<ul id=\"menu-sidebar-menu-marketplace-2\" class=\"menu wd-nav wd-nav-vertical wd-design-simple wd-gap-l\"><li id=\"menu-item-1060195\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1060195 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/eazyshop.ch\/en\/bestellstatus\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Bestellstatus<\/span><\/a><\/li>\n<li id=\"menu-item-1060197\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1060197 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/eazyshop.ch\/en\/faq\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">FAQ<\/span><\/a><\/li>\n<li id=\"menu-item-1060196\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1060196 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/eazyshop.ch\/en\/kontakt\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Kontakt<\/span><\/a><\/li>\n<li id=\"menu-item-1060198\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1060198 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/eazyshop.ch\/en\/partner\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Partner<\/span><\/a><\/li>\n<li id=\"menu-item-1060194\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1060194 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/eazyshop.ch\/en\/ueber-uns\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">\u00dcber uns<\/span><\/a><\/li>\n<\/ul>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0a7a663 e-con-full wd-col-content-md-sm wd-col-content-sm e-flex e-con e-child\" data-id=\"0a7a663\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-02b7dc7 e-con-full e-flex e-con e-child\" data-id=\"02b7dc7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d45bc7b elementor-hidden-desktop elementor-widget elementor-widget-wd_builder_off_canvas_column_btn\" data-id=\"d45bc7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;sticky&quot;:&quot;yes&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\" data-widget_type=\"wd_builder_off_canvas_column_btn.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-off-canvas-btn wd-action-btn wd-style-text wd-burger-icon\">\n\t\t\t<a href=\"#\" rel=\"nofollow\">\n\t\t\t\t\t\t\t\tShow sidebar\t\t\t<\/a>\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-sidebar-opener wd-show-on-scroll wd-action-btn wd-style-icon wd-burger-icon\">\n\t\t\t\t<a href=\"#\" rel=\"nofollow\">\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f20379 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"1f20379\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Lieferung + Bestellstatus<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a05681f elementor-widget elementor-widget-wd_accordion\" data-id=\"a05681f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-accordion wd-style-default wd-border-off wd-titles-left wd-opener-pos-right wd-opener-style-arrow\" data-state=\"all_closed\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"0\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tMeine Bestellung ist noch nicht angekommen\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Pr\u00fcfe dein Mailpostfach nach Statusmails. Wenn der Auftrag noch in Bearbeitung ist wirst du demn\u00e4chst ein Versandmail erhalten. Pr\u00fcfe die erhaltene Versandinformationen. Melde dich bei uns \u00fcber unser Kontaktformular.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"1\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWie lange dauert meine Lieferung?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Die Lieferzeiten werden bei den Produkten ausgewiesen. Bestellst du Produkte mit verschiedenen Lieferzeiten dann gilt die l\u00e4ngste.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c8eca1e e-con-full e-flex e-con e-child\" data-id=\"c8eca1e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bac70b5 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"bac70b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Bestellung + Bezahlmethoden<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-faf59b3 elementor-widget elementor-widget-wd_accordion\" data-id=\"faf59b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-accordion wd-style-default wd-border-off wd-titles-left wd-opener-pos-right wd-opener-style-arrow\" data-state=\"all_closed\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"0\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWelche Bezahlmethoden gibt es?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<ul><li>Debit-Kreditkarte<\/li><li>TWINT<\/li><li>Apple Pay<\/li><li>Google Pay<\/li><li>PayPal<\/li><\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"1\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWo sehe ich ob meine Bestellung erfolgreich war?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Pr\u00fcfe zuerst dein Mailpostfach auf die Bestellbest\u00e4tigung. Du kannst deine Bestellung in deinem Kundenkonto pr\u00fcfen. Falls du keine Informationen finden kannst, dann melde dich \u00fcber unser Kontaktformular.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-979c7c5 e-con-full e-flex e-con e-child\" data-id=\"979c7c5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a52138e wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"a52138e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Kundendienst<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff801d9 elementor-widget elementor-widget-wd_accordion\" data-id=\"ff801d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-accordion wd-style-default wd-border-off wd-titles-left wd-opener-pos-right wd-opener-style-arrow\" data-state=\"all_closed\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"0\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWie erreiche ich den Kundendienst?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Der beste Weg um den Kundendienst zu kontaktieren ist \u00fcber das Kontaktformular.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"1\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWann erhalte ich eine Antwort?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Wir bearbeiten jeden Fall mit Sorgfalt, deshalb kann sich je nach Auslastung eine Antwort verz\u00f6gern. In der Regel erh\u00e4ltst du innerhalb von 2-4 Arbeitstage eine Antwort.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-77f7d31 e-con-full e-flex e-con e-child\" data-id=\"77f7d31\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f14c5f0 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"f14c5f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">R\u00fcckgabe + Umtausch<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-952e5e6 elementor-widget elementor-widget-wd_accordion\" data-id=\"952e5e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-accordion wd-style-default wd-border-off wd-titles-left wd-opener-pos-right wd-opener-style-arrow\" data-state=\"all_closed\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"0\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWie lange habe ich Zeit f\u00fcr die R\u00fcckgabe?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Wir bieten dir 14-Tage R\u00fcckgaberecht ab erhalt deiner Bestellung.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"1\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tKann ich alle Produkte retournieren?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Je nach Produktkategorie und Zustand ist eine R\u00fcckgabe nicht m\u00f6glich. Lies dazu unsere R\u00fcckgaberichtlinien.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"2\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tKann ich ein Produkt umtauschen?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Je nach Produktkategorie und Zustand ist ein Umtausch nicht m\u00f6glich. Lies dazu unsere R\u00fcckgaberichtlinien.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"3\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWie melde ich ein R\u00fcckgabe?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Nutze daf\u00fcr unser R\u00fcckgabeformular. Wichtig ist, du musst auf unsere R\u00fcckmeldung warten bevor ein Produkt zur\u00fcckgeschickt wird.\u00a0<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Bestellstatus FAQs Kontakt Partner \u00dcber uns Show sidebar Lieferung + Bestellstatus Meine Bestellung ist noch nicht angekommen Pr\u00fcfe dein Mailpostfach<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Eazyshop<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/eazyshop.ch\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Eazyshop\" \/>\n<meta property=\"og:description\" content=\"Bestellstatus FAQs Kontakt Partner \u00dcber uns Show sidebar Lieferung + Bestellstatus Meine Bestellung ist noch nicht angekommen Pr\u00fcfe dein Mailpostfach\" \/>\n<meta property=\"og:url\" content=\"https:\/\/eazyshop.ch\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Eazyshop\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-26T14:13:32+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/eazyshop.ch\/faq\/\",\"url\":\"https:\/\/eazyshop.ch\/faq\/\",\"name\":\"FAQ - Eazyshop\",\"isPartOf\":{\"@id\":\"https:\/\/eazyshop.ch\/#website\"},\"datePublished\":\"2025-01-14T12:03:05+00:00\",\"dateModified\":\"2026-03-26T14:13:32+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/eazyshop.ch\/faq\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/eazyshop.ch\/faq\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/eazyshop.ch\/faq\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\/\/eazyshop.ch\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/eazyshop.ch\/#website\",\"url\":\"https:\/\/eazyshop.ch\/\",\"name\":\"Eazyshop\",\"description\":\"Where shopping feels easy\",\"publisher\":{\"@id\":\"https:\/\/eazyshop.ch\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/eazyshop.ch\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/eazyshop.ch\/#organization\",\"name\":\"Eazyshop\",\"url\":\"https:\/\/eazyshop.ch\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/eazyshop.ch\/#\/schema\/logo\/image\/\",\"url\":\"\",\"contentUrl\":\"\",\"caption\":\"Eazyshop\"},\"image\":{\"@id\":\"https:\/\/eazyshop.ch\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.instagram.com\/eazyshop_ch\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - Eazyshop","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/eazyshop.ch\/en\/faq\/","og_locale":"en_GB","og_type":"article","og_title":"FAQ - Eazyshop","og_description":"Bestellstatus FAQs Kontakt Partner \u00dcber uns Show sidebar Lieferung + Bestellstatus Meine Bestellung ist noch nicht angekommen Pr\u00fcfe dein Mailpostfach","og_url":"https:\/\/eazyshop.ch\/en\/faq\/","og_site_name":"Eazyshop","article_modified_time":"2026-03-26T14:13:32+00:00","twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/eazyshop.ch\/faq\/","url":"https:\/\/eazyshop.ch\/faq\/","name":"FAQ - Eazyshop","isPartOf":{"@id":"https:\/\/eazyshop.ch\/#website"},"datePublished":"2025-01-14T12:03:05+00:00","dateModified":"2026-03-26T14:13:32+00:00","breadcrumb":{"@id":"https:\/\/eazyshop.ch\/faq\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/eazyshop.ch\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/eazyshop.ch\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/eazyshop.ch\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/eazyshop.ch\/#website","url":"https:\/\/eazyshop.ch\/","name":"Eazyshop","description":"Where shopping feels easy","publisher":{"@id":"https:\/\/eazyshop.ch\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/eazyshop.ch\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/eazyshop.ch\/#organization","name":"Eazyshop","url":"https:\/\/eazyshop.ch\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/eazyshop.ch\/#\/schema\/logo\/image\/","url":"","contentUrl":"","caption":"Eazyshop"},"image":{"@id":"https:\/\/eazyshop.ch\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.instagram.com\/eazyshop_ch\/"]}]}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/eazyshop.ch\/en\/wp-json\/wp\/v2\/pages\/29","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eazyshop.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eazyshop.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eazyshop.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eazyshop.ch\/en\/wp-json\/wp\/v2\/comments?post=29"}],"version-history":[{"count":0,"href":"https:\/\/eazyshop.ch\/en\/wp-json\/wp\/v2\/pages\/29\/revisions"}],"wp:attachment":[{"href":"https:\/\/eazyshop.ch\/en\/wp-json\/wp\/v2\/media?parent=29"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}